Extreme heat is weather hot enough to strain your body. Humidity can make it harder to cool down, even indoors.
Core actions
- Use air conditioning or spend time in an air-conditioned place Fans alone may not keep you safe during extreme heat.
- Drink water regularly and take breaks from activity Check on people living alone or without cooling.
- Never leave anyone or a pet in a parked car Plan now for cooling and help with energy costs.
- Confusion, fainting, or trouble breathing in the heat? Call 911 and start cooling the person.
Start here
- Find an air-conditioned place nearby NYC Cool Options Cooling centers and other places to cool down. Check activation, hours, accessibility, and any entry costs.
- Learn how to stay safe in hot weather NYC Health Indoor cooling, heat illness, and checking on people who need support. Translated heat safety materials.
- Check help buying an air conditioner HEAP Cooling Assistance through HRA Equipment and installation for eligible households. Seasonal; 2026 applications are closed.
More help
- Check cooling help for Essential Plan members Essential Plan Cooling Program An air conditioner for eligible members with qualifying health needs. 2026 applications are closed.
- Ask Con Edison about bill assistance Con Edison Discounts and payment assistance for eligible customers in most of Queens.
- Ask PSEG Long Island about bill assistance PSEG Long Island Payment and financial assistance for eligible customers in the Rockaways.
- Find outdoor water and shade NYC Parks Cool It NYC Spray showers, fountains, and shaded spaces. Air conditioning offers stronger protection during extreme heat.
- Find your Queens library Queens Public Library Local branches, internet access, and community information. Check current hours and closures before going.
- Find support for an older adult NYC Aging Meals, case management, caregiver help, and local centers. Call Aging Connect at 212-244-6469. Phone language assistance available.
- Queens Community House older adult support Queens Community House Local centers, case management, and home-delivered meals for eligible older adults. Confirm service area and enrollment.
- Learn about time off when you are sick NYC DCWP Protected time off for covered workers, including illness. Check current rules and reporting options. Translated worker materials.