General Resources
A few steps can help in any emergency. Sign up for local alerts, choose someone to check in with, and plan where you could go. Keep medicines, a flashlight, a charger, and important contacts ready. Include children, pets, and anyone who may need help. Gather supplies over time, starting with what you already have.
Call 911 for immediate danger. For City services or help finding resources, call 311 and ask for an interpreter.
Get Ready
- Pack a Go Bag and home supplies NYC Emergency Management Practical supply lists. Build your kit over time, starting with what you have.
- Make your household emergency plan Ready New York Choose contacts, meeting places, medications, and support for leaving or staying home. Translated workbooks and audio versions.
- Plan for disability and medical needs NYC Emergency Management Support networks, communication, transportation, and powered medical equipment.
- Plan for pets and service animals NYC Emergency Management Supplies and evacuation. City disaster evacuation centers accept pets and service animals.
- Prepare your small business NYC Emergency Management Business continuity planning and preparedness guides.
When Something Happens
- Get local emergency alerts Notify NYC Free alerts by app, text, email, or phone. Select basement alerts if needed. Multilingual alerts and ASL videos.
- Ask NYC311 for help NYC311 Find City services, report problems, or ask what is open. Call 311; outside NYC, 212-639-9675. Phone interpreters in more than 175 languages.
- Know when to leave or stay inside NYC Emergency Management Evacuation and shelter-in-place guidance. Follow instructions for the specific emergency.